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Metro Bank – A Lesson in Customer Delight

Metro Bank – A Lesson in Customer Delight

by Amanda Downs | Oct 23, 2014 | SalesGrowthExpert

Last week I needed a new business bank account. I already have accounts at a couple of the high street banks and thought I would shop around. First, I sent a message to one online asking for a call. No reply. Next I popped into the local branch of another one. They...
The Six Christmas Sales Manager Sins  – Free Live Webinar

The Six Christmas Sales Manager Sins – Free Live Webinar

by Amanda Downs | Oct 13, 2014 | SalesGrowthExpert

Free Live Webinar with Amanda Downs on Thursday 16th October at 10.00 BST   This webinar is for you if you are a Sales Director, Sales Manager, or Business Owner accountable for sales in your organisation? The run into Christmas is a notoriously manic time in...
Transform Your Impact with High Result Questions

Transform Your Impact with High Result Questions

by Amanda Downs | Oct 11, 2014 | SalesGrowthExpert

Top Three Skills for Managing Sales People   Skill 1.  High Result Questions Every sales person and his dog knows that asking a customer the right questions unlocks the right needs and opportunities to sell your product or service. Questioning is a vital starting...
Manage Your Sales Team As You Would Your Best Customers

Manage Your Sales Team As You Would Your Best Customers

by Amanda Downs | Oct 6, 2014 | SalesGrowthExpert

Do you treat your sales people like you do your best customers?  If you are a sales director heading up a team of sales people, you can’t fail to have read or been trained up on the importance of building customer rapport, understanding customer needs, selling,...

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